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How to submit a ticket

Category: Knowledgebase

If you need help with something, submitting a support ticket is the fastest way to reach our team. Follow these steps: 1. Click "Submit a ticket" You'll find this button on the main support page. Cl...

How to check your ticket status

Category: Knowledgebase

You can check on your ticket at any time using your tracking ID and email address. 1. Click "View existing ticket" You'll find this option on the main support page, alongside the Submit a ticket but...

Reset Password

Category: Knowledgebase

To reset your password, please follow the steps below: Go to the login page. Click on “Forgot Password?”. Enter your registered email address or username. Check your email inbox for a password reset ...

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