How to submit a ticket
If you need help with something, submitting a support ticket is the fastest way to reach our team. Follow these steps:
You'll find this button on the main support page. Click it to open the ticket submission form.
Choose the category that best describes your issue. Not sure which to pick? Select General — our team will route your ticket to the right person.
Enter your name, email address, and a clear subject line. In the message field, describe your issue in as much detail as possible — the more context you provide, the faster we can help.
If you have a screenshot, error log, or any file that helps explain your issue, use the attachment option to include it before submitting.
Once you're happy with the details, click the Submit button to send your ticket through to our support team.